"Deborah is an outstanding realtor. We are from out of state and unfamiliar with the housing market in the area. We spent one week with Deborah looking at homes. She gave us an excellent idea of neighborhoods and showed us several homes in each neighborhood giving us pros and cons of each. She recommended The Bluffs as a neighborhood that would be leafy and green as well as give us a sense of community which we desired. We are delighted with our new home and really could not have been happier with Deborah. I think anyone would benefit from her knowledge of the area and skills. She is easy to work with as well as having excellent interpersonal skills and rapport."
- David & Ann Griffin
Working with Deborah was perfect. Literally the dream for the two of us because we like to over analyze everything and so does Deb; in her we got our best choice................she knows the market inside and out.
- Alby & Amy Michaud
We would like to thank you very much for helping us with the sale and purchase of our homes - you are surely good at what you do!
I just want to thank you for finding the prefect house for me and my boys. What I admired most was you had my best interests at heart....we saw a lot of houses and you made sure I really understood the neighborhood and the range of properties available. In the end, I even had an offer on another house that was more expensive but this house came up and you really thought this was ‘the house.’ You were able to get me in as soon as it was available and we won the offer where multiple parties were interested. I appreciate you took the harder road because you knew it was the right decision for me and my family.”
– Tara Terins
It's hard to believe we didn't know you before we started the process. We are grateful for the referral from our San Marino realtor, connecting us with just the right person. And you've gone above and beyond with your other personal recommendations, references and support. It's nice to have gained a friend during the process!
Thanks, Deborah. Looking forward to staying connected. Please feel free to use this letter or us directly as references.
I wanted to express my gratitude for all you have done to make my home purchase a reality. Although you represented the seller, I appreciate your professionalism throughout the process. You were able to share knowledge on the neighborhood, insight on the builder and information on related topics. You were attentive to every detail and pro active in all aspects of the transaction. I still can’t believe that we went from offer to close in less than 20 days. I truly admire your “Let’s make it happen” attitude.
In closing, I wanted to let you know what a wonderful job you did in marketing the property. I am sincere in my compliments and gratitude. Additionally, I am truly grateful.
I have worked with Deborah Cowles for the past 10 years in real estate sales transactions throughout Orange County, and am pleased to confidently recommend her to my clients, who trust that I will refer them to a knowledgeable realtor with the highest level of integrity.
I can personally say that Deborah has a superior level of customer service with all of her clients. She works diligently to ensure that every transaction moves smoothly to successful close, in the best interest of her clients.
If you’re looking for ‘the best of the best’ when it comes to real estate professional, then Deborah Cowles is the one… Deborah is a high energy professional with a positive attitude that can overcome the most challenging obstacles. Deborah is an expert negotiator and has a natural way to provide her clients with a sense of ease during the buying and selling process.
There are very few realtors out there that I feel five the hands on attention that Deborah Cowles provides. I wholeheartedly recommend her to anyone looking to buy or sell in Orange County, CA!
Mary Vachon, Sr. Mortgage Consultant Union Bank
We want to extend our deepest thanks to both of you for a job well done. AS you know, we recently closed escrow on our home in Tesoro Crest at a price exceeding the most recently comparable sale by $130,000. Further, a prequalified buyer was able to close in approximately 30 days with only a minimum of contingencies.
We appreciate that the market in general has helped in pushing up values, but clearly your team exceeded our expectation and outperformed the market When we selected your team, we considered the five basic criteria that drive any firm’s success: strategy, people, process, finance, and technology. You clearly demonstrated up front, and through the entire sales process, how you leveraged these five principles toward a successful outcome. The following summarizes how we observed you in action.
Strategy. You initially provided us with a sales and marketing plan. It was thoughtful, deliberate, and appropriately considered all market conditions.
People. Your team possesses excellent personal, or what is often referred to as “soft”, skills. You possessed patience and tolerance of others when emotions sometimes ran high. Most of all, however, we admired tour integrity throughout the entire process. If there was one characteristic to describe your team, it would be honesty.
Process. Because you have such a wealth of experience, you have fine-tuned the buy/sell process to a fine art. Your truly have a well-oiled machine that is operation at peak performance. We always felt you anticipated our questions, and consistently responded to any issues, large or small.
Finance. We were impressed with how you aggressively spent marketing dollars to expose our home to the market. Further, you had up-front provided us with a budget that corresponded to your ultimate marketing campaign.
Further, your team also clearly understood the necessity of prequalifying all buyers and screening their capabilities to purchase our home.
Most of all, however, you exceeded our expectations in strongly and adeptly negotiating the best possible price for our home. While every decisioin was ultimately ours, you provided sage advice that resulted in an excellent outcome.
Technology. Today, the real estate profession is required to be able to utilize a variety of tools to succeed. These tools include the use of the Internet, outside vendors with particular skill sets, various media, and advanced communications. We were impressed with the multi-media approach you undertook and the professionalism and creativity applied to the various marketing materials.
In summary, you are truly a winning tea, and we could not have been more pleased in our association with you. We would heartily recommend your services to anyone interested in buying or selling a home in Newport Coast. We wish you the best and invite you to visit us if you ever find your was to Honolulu, Hawaii.
With much respect and sincere thanks,
Kathy and Kirk Belsby
I began searching for a broker to handle the marketing and sale of my home. Due to the extreme variations in the level of upgrades for homes in my neighborhood, it was important to me to hire someone who was active in the community and could educate the buyer on the value of these upgrades. Additionally, I was concerned that only qualified buyers be given access to the property.
Deborah Cowles and her team distinguished themselves immediately by showing up for the initial appointment on time and providing a professional, unbiased presentation that demonstrated their extensive sales experience in the Tesoro community. Unlike other brokers I interviewed who wanted to :talk down” the value of my property, Deborah truly appreciated the upgrades I had completed and knew that the other sales in the community in sufficient detail to provide a realistic estimate of value.
Throughout the marketing period, Deborah screened potential purchasers, kept me well informed on the marketing status and protected my time and privacy. While Deborah has a team of professionals working with her, I appreciated the fact that I was never pushed off to someone else. Additionally, I have never worked with anyone who provided better access to them or was more responsive to pone calls.
Although the home was included in the multiple listings services, it was Deborah who located the ultimate buyer. The escrow was handled efficiently with good communication throughout.
Deborah’s strengths are her honesty, enthusiasm, and professionalism. I would highly recommend her team to anyone considering listing or buying a home.
Suzanne E. Pipkin
I wish to extend my sincere gratitude for your efforts in helping me find my home. Through your tireless efforts and continuous professional assistance I am now able to enjoy the rewards of home ownership. I have experienced first hand why my friend was so willing to recommend you to me. Your professionalism, dedication, and sincere concern for helping me find the right home would make it very easy for me to recommend you to any of my family and friends.
Deborah Cowles assisted three close friends with their home purchase and/or sale, and by their enthusiastic endorsement I sought her help as well. Deborah's expertise, integrity, patience, and incredible effort at finding resolutions to my roadblocks was unprecedented in my experience. She is AMAZING! Throughout my situation of wavering details, Deborah was steadfast in her commitment to helping find the optimal outcome for me. I did not proceed with a condo purchase at this time for isolated reasons, but I will absolutely work with Deborah when I again seek to buy and sell my home. She is my realtor and I Highly, Highly recommend her to you!
– Kelly Bustany
I just wanted to write and thank you so much for making the purchase of my new home such a pleasant, easy experience from start to finish. I had a certain house in mind and you could have easily just showed me that one and I’d probably have been fine with it, but you showed me numerous places so I had a lot of ideas and things to compare to before making the very important decision of purchasing a home. I appreciate the time you took to show me around and I had a lot of fun too! Your level-headedness is just what this impulsive person needed to choose the perfect home for me! Your expertise really showed when I felt like you weren’t in it for the sale, but to really find the perfect fit for my needs. I’m looking so forward to moving into my new home and having coffee and happy hour on my new front porch with that gorgeous view. Thanks again for all you did to make it such a painless, joyful process!
I would like offer my high regard and recommendation of Deborah Cowles as a Real Estate Professional. Deborah and I have worked together over a period of many years spanning more than a decade. She has successfully accomplished many transactions for me personally and in business. Deborah is thorough and innovative, possessing the ability to see potential issues before they arise as well as being skilled and experienced in problem solving and conflict resolution. Along with all of these attributes Deborah has an underlying strength of honesty and integrity that I greatly admire and appreciate.
Phyllis Neill Schulz, Whitestone A&O Inc.
I want to thank you for helping us to sell our home at 50 Renata in Newport Coast. As you know, our children anted to return to their old neighborhood after just a short stay in the Newport Coast area. The timing of the move was crucial in order to get them into school for the fall.
I appreciate your diligence in helping us to establish a fair price for our home, your ability to remain in contact with potential buyer’s agent, and to close our transaction in a better-than-anticipated timeframe. I had not expected everything to go so smoothly, but there was not on “hitch” in the sale.